Legal
Privacy Policy
This Privacy Policy explains how Majspa Medspa & Aesthetics ("Majspa," "we," "us," or "our") collects, uses, shares, and protects information when you visit majspa.io or otherwise interact with us online.
1. Information we collect
We collect the following categories of information:
Information you provide
- Contact details — your name, email address, phone number, and any message content when you complete a form, use our chat widget, request a consultation, or contact us.
- Booking information — appointment details you submit through our third-party booking provider.
- Correspondence — records of your communications with us.
Information collected automatically
- Usage & device data — your IP address, browser type, device type, pages viewed, referring pages, and the dates and times of your visits.
- Cookies & similar technologies — see Cookies & analytics below.
Please do not submit detailed medical history, diagnoses, or other sensitive health information through website forms or chat. Those details are best shared securely during your consultation.
2. How we use your information
- Respond to your inquiries and schedule consultations or appointments;
- Provide, operate, and improve our website and services;
- Send you information you request, appointment reminders, and — where permitted — marketing or promotional messages;
- Understand how visitors use our site so we can improve content and performance;
- Protect the security and integrity of our website;
- Comply with legal obligations and enforce our Terms of Use.
3. Cookies & analytics
We use cookies and similar technologies to operate the site and to understand usage. This includes Google Analytics (via Google Tag Manager), which helps us measure traffic and improve the site. These tools may collect information such as your IP address and browsing activity on our site.
You can control cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Because there is no consistent industry standard for responding to "Do Not Track" signals, our site does not currently respond to them.
4. How we share information
We do not sell your personal information. We may share it with:
- Service providers who perform functions on our behalf — for example, website hosting, analytics, our booking provider, our messaging/CRM provider, and financing partners — and who are permitted to use the information only to provide those services;
- Financing partners (such as CareCredit) if you choose to apply for financing, subject to their own terms and privacy policies;
- Legal and safety — when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Majspa, our patients, or others;
- Business transfers — in connection with a merger, acquisition, or sale of assets.
5. Email & text (SMS) communications
If you provide your phone number or email and opt in, we may contact you with appointment reminders, responses to your inquiries, and promotional messages. Message and data rates may apply. You can opt out of promotional emails using the unsubscribe link in any message, and you can opt out of text messages by replying STOP; reply HELP for help. Opting out of promotional messages does not affect transactional messages related to an appointment you have requested.
6. Your choices & rights
Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses. To make a request, contact us using the details below. We will respond consistent with applicable law and may need to verify your identity before acting on a request.
7. Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal and recordkeeping obligations, resolve disputes, and enforce our agreements. Retention of medical records is governed by applicable law and our clinical policies.
8. Data security
We use reasonable administrative, technical, and physical safeguards designed to protect information transmitted through our website. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Third-party links & services
Our website may link to or embed third-party services — including our booking provider, financing partners, and social media. Those third parties operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party service you use.
10. Children's privacy
Our website and services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the website after changes take effect constitutes acceptance of the updated policy.
12. Contact us
Questions about this Privacy Policy or your information? Contact us:
Majspa Medspa & Aesthetics
1401 Johnson Ferry Rd, Suite 100A
Marietta, GA 30062
Phone: (470) 748-9797
Email: info@majspa.io